Grade Appeal Procedure (Steps):
A student may appeal a final grade if he/she believes that:
- an instructor has applied inappropriate criteria in evaluation, and/or
- that an instructor has unfairly interpreted the student’s work in light of stated criteria, and/or
- the student believes the instructor has made a calculation error in weighing the components which comprise the final examination mark.
All steps in the process must be followed in sequence.
There is no fee associated with Steps 1 and 2. If the process proceeds to Step 3, a Grade Appeal Fee must be paid but will be refunded if the grade is changed.
Grade appeals must be objective in nature and based on evidence.
The first section of the Grade Appeal form (Step 1) must be filled out and given to the Registrar’s office within 14 working days from the end of the semester for which the grades were issued. To complete this step the student must meet and/or contact the instructor, if emailed to the instructor, the student must copy the Registrar’s Office and the Chair of the School which offers the course, within the 14 days.
Items for discussion in the email or the meeting…
– whether there was an oversight or a mistake in grading
– the reason(s) for the student’s request for a grade change
– the criteria used to determine the grade
– the possibility of a change of grade to an “I” incomplete with specific conditions that have to be met to satisfy the course requirements or to any other grade.
The instructor may agree to a change of grade or may decide to uphold the original grade as a result of the discussion. If the student is unsatisfied, they may continue with step 2.
This step in the process must be initiated within 7 calendar days of the completion of the Step 1. (The completion date shall be the date the completed form was returned to the Registrar’s Office).
The student must complete Step 2 section of the Grade Appeal Form, outlining in writing his/her grounds for the appeal, and submit it to the Chair of the School of Program of the area of the contested grade (where the Chair of the School is the instructor, the Chair of another school shall conduct the review).
Program Resolution Panel:
The Chair of the School will serve as Chair to the Program Resolution Panel and shall appoint two other members as follows:
– 2 instructors from within the Program area (or familiar with the area of study in dispute)
All three members have voting privileges.
The Program Resolution Panel shall:
– Review the student’s written submission (provided by the Chair of the School)
– Review the official course outline, the instructor’s course guideline, plus the instructor’s written account of how the student’s grade was determined relative to the outlined objectives of the course and the evaluation criteria
– Interview the parties (if deemed necessary)
– Review the student’s work in light of course expectations to assess whether the work has fulfilled the requirements of the course. (In reviewing the student work, only that work produced for the course may be included in the review).
The Panel will decide by majority vote if the original grade should be retained, raised or lowered. The Chair will then return the form within 10 working days of this step being initiated.
If the student is unsatisfied with the outcome of this step of the grade appeal procedure, he/she may proceed to Step 3.
This step must be initiated within 7 calendar days of the date of completion of Step 2 and requires the payment of a grade appeal fee: (the completion date shall be the date the completed form was returned to the Registrar’s Office). The grade appeal fee must accompany this step of the appeal process but will be refunded if the grade is changed.
This third step of the grade appeal process, involves a review of the student’s appeal by members external to the program. This may result in the overturning of the instructor’s original grade.
Grade Appeal Committee:
The Chair of School will serve as Chair to the Committee and will appoint two other members on an ad hoc basis as follows:
– One instructor who is familiar with the area of study in dispute and has not participated in step 2 of this procedure
– One instructor who is outwith of the area being contested
– One student who is an executive member of the Students’ Association.
All three members have voting privileges. The Chair of the School is a non voting member.
The Grade Appeal Committee shall:
– Review all written submissions (as provided by the Chair of the School in the area of the contested grade) from Step 2
– Review the recommendations of the Program Resolution Panel
– Interview the student and the instructor.
Upon review of all written and verbal submissions, the Grade Appeal Committee will decide by majority vote if the original grade should be retained, raised or lowered. The Registrar shall advise both the student and the instructor of Grade Appeal Committee’s decision.
Given no procedural irregularities in the appeal process, the Grade Appeal Committee’s decision is final and no further appeal is possible.